Privacy Policy
Privacy Policy
Last updated: 12 September 2026
SkyClear Solutions Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, request a quote, make a booking or contact us.
1. Who we are
SkyClear Solutions Ltd provides professional exterior cleaning services in Crawley and surrounding areas.
Website: www.skyclearsolutions.co.uk
2. Information we may collect
When you use our website or contact us, we may collect information including:
• Your name
• Email address
• Telephone number
• Property address and postcode
• Details about the cleaning services you require
• Information you enter into our online quote or booking forms
• Messages or enquiries you send to us
• Technical information about your visit to our website, such as device, browser, IP address and website activity
We only collect information that is reasonably necessary to provide our services, communicate with customers, operate our website and market our business.
3. How we use your information
We may use your information to:
• Provide instant quotes and process booking requests
• Contact you about an enquiry or booking
• Arrange and provide our cleaning services
• Provide customer support
• Maintain business and transaction records
• Improve our website and services
• Measure the effectiveness of our advertising
• Protect our website and business from misuse or fraud
• Comply with legal and regulatory obligations
4. Legal basis for processing
Depending on the circumstances, we may process your personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, because we have a legitimate business interest, or because you have provided consent where consent is required.
5. Website forms and bookings
Information submitted through our website forms may be processed by third-party services that help us receive and manage enquiries and bookings.
We currently use Formspree to process certain website form submissions. Information you submit through these forms may therefore be processed by Formspree on our behalf.
6. Meta Pixel and advertising
Our website uses the Meta Pixel, a technology provided by Meta Platforms, to help us understand how visitors interact with our website and to measure the effectiveness of advertising on platforms such as Facebook and Instagram.
The Meta Pixel may collect information about your browser, device and interactions with our website, such as pages viewed and actions taken. This information may be transmitted to Meta and used for advertising measurement and related purposes.
Where required, non-essential advertising or tracking technologies will only be used after appropriate consent has been obtained.
Meta processes information in accordance with its own privacy policies and terms.
7. Cookies and similar technologies
Our website may use cookies and similar technologies necessary for the operation of the website. We may also use non-essential technologies for advertising, analytics or measurement purposes.
More information is available in our Cookie Policy.
8. Sharing your information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our website, process enquiries, provide our services, manage our business or measure advertising performance.
These may include website hosting and website service providers, form-processing providers and advertising or measurement platforms such as Meta.
We may also disclose information where required by law.
9. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal, tax or accounting requirements.
10. Keeping your information secure
We take reasonable measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no internet-based service can guarantee complete security.
11. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights over your personal information, including rights to request access, correction or deletion of your information, restrict or object to certain processing, and withdraw consent where processing is based on consent.
You may also have the right to complain to the Information Commissioner’s Office (ICO).
12. Third-party websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites.
13. Changes to this policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page.
14. Contact us
If you have questions about this Privacy Policy or how SkyClear Solutions Ltd handles your personal information, please contact us through the contact details provided on our website.
Privacy Policy
Last updated: 12 September 2026
SkyClear Solutions Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, request a quote, make a booking or contact us.
1. Who we are
SkyClear Solutions Ltd provides professional exterior cleaning services in Crawley and surrounding areas.
Website: www.skyclearsolutions.co.uk
2. Information we may collect
When you use our website or contact us, we may collect information including:
• Your name
• Email address
• Telephone number
• Property address and postcode
• Details about the cleaning services you require
• Information you enter into our online quote or booking forms
• Messages or enquiries you send to us
• Technical information about your visit to our website, such as device, browser, IP address and website activity
We only collect information that is reasonably necessary to provide our services, communicate with customers, operate our website and market our business.
3. How we use your information
We may use your information to:
• Provide instant quotes and process booking requests
• Contact you about an enquiry or booking
• Arrange and provide our cleaning services
• Provide customer support
• Maintain business and transaction records
• Improve our website and services
• Measure the effectiveness of our advertising
• Protect our website and business from misuse or fraud
• Comply with legal and regulatory obligations
4. Legal basis for processing
Depending on the circumstances, we may process your personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, because we have a legitimate business interest, or because you have provided consent where consent is required.
5. Website forms and bookings
Information submitted through our website forms may be processed by third-party services that help us receive and manage enquiries and bookings.
We currently use Formspree to process certain website form submissions. Information you submit through these forms may therefore be processed by Formspree on our behalf.
6. Meta Pixel and advertising
Our website uses the Meta Pixel, a technology provided by Meta Platforms, to help us understand how visitors interact with our website and to measure the effectiveness of advertising on platforms such as Facebook and Instagram.
The Meta Pixel may collect information about your browser, device and interactions with our website, such as pages viewed and actions taken. This information may be transmitted to Meta and used for advertising measurement and related purposes.
Where required, non-essential advertising or tracking technologies will only be used after appropriate consent has been obtained.
Meta processes information in accordance with its own privacy policies and terms.
7. Cookies and similar technologies
Our website may use cookies and similar technologies necessary for the operation of the website. We may also use non-essential technologies for advertising, analytics or measurement purposes.
More information is available in our Cookie Policy.
8. Sharing your information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our website, process enquiries, provide our services, manage our business or measure advertising performance.
These may include website hosting and website service providers, form-processing providers and advertising or measurement platforms such as Meta.
We may also disclose information where required by law.
9. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal, tax or accounting requirements.
10. Keeping your information secure
We take reasonable measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no internet-based service can guarantee complete security.
11. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights over your personal information, including rights to request access, correction or deletion of your information, restrict or object to certain processing, and withdraw consent where processing is based on consent.
You may also have the right to complain to the Information Commissioner’s Office (ICO).
12. Third-party websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites.
13. Changes to this policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page.
14. Contact us
If you have questions about this Privacy Policy or how SkyClear Solutions Ltd handles your personal information, please contact us through the contact details provided on our website.